Here are some of the articles we found this week.
To See the Future of Competition, Look at Netflix – “It’s always dangerous to try to learn too much from the performance of a single organization — even the most successful companies are bound to experience setbacks and disappointments. (It wasn’t all that long ago, after all, that GE was considered a model of world-class management.) Still, as more and more of us turn to Netflix for entertainment, the company bears watching as a source of insights about the future of business and work.”
Hackers account for 90% of login attempts at online retailers – “These attacks are successful as often as 3% of the time, and the costs quickly add up for businesses, Shape says. This type of fraud costs the e-commerce sector about $6 billion a year, while the consumer banking industry loses out on about $1.7 billion annually. The hotel and airline businesses are also major targets—the theft of loyalty points is a thing—costing a combined $700 million every year.”
Background Music for Coding – “They say that the right music allows to catch the flow and improve the concentration and performance during the task. Today I assembled a list of YouTube videos with music for coding. There you’ll find electronic mixes, ambient sounds, gaming soundtracks and many others.”
When UX defines CX – “AI can go a long way, but yet it does not give the same level of emotional interaction with a human — for instance, a tailor who runs a show from fitting, and you do not want to barter him for the most perfect purchase using 3D model just because as a result you will get the same suit. Very soon in the head-to-head competition will benefit only those brands that are able to take on board the best part of each — the ability to process data from AI, and the high-level emotional interaction from a human.”
Why bad technology dominates our lives, according to Don Norman – “We must change our mind-set from being technology-centric to become people-centric. Instead of starting with the technology and attempting to make it easy to understand and use, let us take human capabilities, and use the technology to expand our abilities. We need to return to one of the core properties of human-centered design: solve the fundamental issues in people’s lives.”
Microsoft is making the Windows command line a lot better – “The command-line team is publishing a series of blog posts describing the history of the Windows command-line, and how the operating system’s console works. The big reveal of the new API is coming soon, and with this, Windows should finally be able to have reliable, effective tabbed consoles, with emoji support, rich Unicode, and all the other things that the Windows console doesn’t do… yet.”
Why the chess community actually grew when computers learned to play – “Humans have a deep appreciation for other humans doing remarkable things. Because of this, there will always be a demand for outstanding chess players, artists, and anyone pushing the boundaries of what is humanly possible. Even if computers can win every chess game, or create incredible art in every form, the fact that a machine did it is actually diminishing. We like the constraint of being human, and seeing what’s possible from within those boundaries.”