What I’ve Learned So Far on My AI for UX Journey

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Starting a learning journey is an exciting and transformative experience that, for me, was filled with a mix of emotions. The excitement comes from my great sense of curiosity–the thrill of discovering new things and the anticipation that comes with each step of that journey. The anticipation of mastering a new skill, gaining knowledge, and…

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Product Design Lifecycle, Part 2: Scope + Structure

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One of the toughest and most critical steps of the product design lifecycle is the Scope definition stage. It also happens to be where so many people go wrong—roughly 29% of the projects get it right and succeed according to the Standish Group’s Chaos Report. Scoping isn’t something that you can spend a day doing…

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The Product Design Lifecycle, Part 1

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Those who attended my Vogon Poetry talk on November 13 will notice that we’ve made a few changes to some of the visualizations that I shared. As with our software development processes, we take an iterative approach to just about everything that we do—reacting to feedback on our presentations being no exception. Overview At Don’t…

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My Favorite UX Books + Why

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This is not my first list of user experience (UX) books that should be on your reading list, and to be honest, it won’t be my last. The reason why is simple: we’re always challenging and adjusting how we employ UX to our solutions. There are a lot of great books on UX out there….

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